Privacy Policy

1. Introduction

At Breathe Yourself Better ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website at www.breatheyourselfbetter.net or use our wellness training services.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Contact Information

Data Controller: Breathe Yourself Better
Email: breatheyourselfbetter@gmail.com
Address: 82A James Carter Road, Mildenhall, IP28 7DE

3. Information We Collect

3.1 Information You Provide Directly

Contact Information: Name, email address, phone number, postal address
Account Information: Username, password, profile preferences
Service Information: Training session bookings, health questionnaires, wellness goals
Communication Data: Messages, feedback, and correspondence with us
Payment Information: Billing details (processed securely through third-party payment processors)

3.2 Information Collected Automatically

Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, time spent on site, click patterns, referral sources
Location Data: General geographic location based on IP address

3.3 Cookies and Tracking Technologies

We use essential cookies only, as per your consent preferences. We do not use functional, analytics, or advertising cookies unless you specifically consent to them.

4. How We Use Your Information

We use your personal information for the following purposes:

4.1 Service Provision

Delivering wellness training and breathing therapy services
Managing bookings and appointments
Customizing training programs to your needs
Processing payments and managing your account

4.2 Communication

Responding to your inquiries and providing customer support
Sending service-related notifications and updates
Providing information about our services (with your consent)

4.3 Legal and Business Operations

Complying with legal obligations and regulations
Protecting our rights and preventing fraud
Improving our website and services
Maintaining records for business purposes

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: To provide our services and fulfill our contractual obligations
Legitimate Interests: To improve our services, prevent fraud, and conduct business operations
Consent: For marketing communications and optional data processing (where applicable)
Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

6.1 Service Providers

We work with trusted third-party service providers who help us operate our business, including:

Website hosting and maintenance providers
Payment processing companies
Email service providers
Booking and scheduling platforms

6.2 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and safety.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Note: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. Data Storage and Security

7.1 Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and staff training
Secure data backup procedures

7.2 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Account Data: Until you delete your account or request deletion
Service Records: Up to 7 years for business and legal compliance
Marketing Data: Until you withdraw consent or opt out
Technical Data: Up to 2 years for security and improvement purposes

7.3 International Transfers

Your data is primarily processed within the UK. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at breatheyourselfbetter@gmail.com. We will respond within one month of receiving your request.

9. Cookies and Website Analytics

Based on your current consent settings, we only use essential cookies necessary for website functionality. We do not use:

Functional cookies
Analytics cookies
Advertising cookies

You can manage your cookie preferences through your browser settings or by contacting us to update your consent preferences.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website
Sending you an email notification (if you have provided your email address)
Displaying a prominent notice on our website

The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

12. Complaints and Regulatory Contact

If you have concerns about how we handle your personal data, you can:

Contact us directly at breatheyourselfbetter@gmail.com
File a complaint with the UK Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: breatheyourselfbetter@gmail.com
Address: 82A James Carter Road, Mildenhall, IP28 7DE
Website: www.breatheyourselfbetter.net

This privacy policy has been prepared to comply with UK GDPR and Data Protection Act 2018 requirements.